
How to Revive Collaboration in your organisation
If CC and Email Aren't the Best Communication Tools, What Is?

Ready to bid farewell to CC Culture?
If you are ready to take the next step in becoming a more collaborative, innovative organisation we can guide you on how to start building a Digital Culture in your organisations that encourages teamwork and masters project management.
Check out our BusinessCom Academy Programs to transform how you work! Get in touch with our Sales team to learn more!
If you are ready to take the next step in becoming a more collaborative, innovative organisation we can guide you on how to start building a Digital Culture in your organisations that encourages teamwork and masters project management.
Check out our BusinessCom Academy Programs to transform how you work! Get in touch with our Sales team to learn more!



When to use Google Chat Direct
When you need immediate intervention/action from an individual that does not require notice from any other stakeholders
When you need immediate intervention/action from an individual that does not require notice from any other stakeholders
After spending a decade learning the ins and outs of Google Workspace we have developed tried and tested methods of communication that don't require the use of emails or any additional 3rd party services!
Use better communication tools
Chat Services: In this day and age we have a host of tools at our disposal to communicate internally, across teams that allow ease of navigation, inclusion of all relevant stakeholders and direct communication.
Google Chat Spaces and Direct Messages
Google Chat and Meet are apps included in the Google Workspace Suite of tools. They allow for creation of chat spaces that allow you to group teams and projects to allow for ease of communication and collaboration.


Other Third Party Services
Aside from Google Chat there are some third-party chat apps that are designed to help businesses communicate better like Slack.
When to use Google Chat Spaces
Starting a new project that you need share updates, links, get feedback and allow visibility for multiple stakeholders:
E.g. launching a BusinessCom Communications Campaign in Tanzania
Spaces allow you to create threads separately in response to specific actions/queries without disrupting the flow of communication
E.g. launching a BusinessCom Communications Campaign in Tanzania
Spaces allow you to create threads separately in response to specific actions/queries without disrupting the flow of communication

You can also invite external parties to join spaces to allow collaboration across organisations

The great part about using this tool is that it’s integrated with all the Google Workspace apps and services e.g. you can drop a call link in any space or direct chat if you need a quick huddle to clarify information. No need for sign-ins, calendars or link generations.
How Should We Utilise Email and CC?
We don’t mean to suggest that CC is a completely redundant function in mail it does not need to be used as frequently as it is
Email or CCing should be used in the following ways:
We don’t mean to suggest that CC is a completely redundant function in mail it does not need to be used as frequently as it is
Email or CCing should be used in the following ways:
Formal communications that need to be documented for legal purposes
Sharing contracts, sending resignations, offering promotions or warning letters.
Sharing contracts, sending resignations, offering promotions or warning letters.
External communications:
Communicating with potential customers to form introductions, share proposals or share invoice
Communicating with potential customers to form introductions, share proposals or share invoice
Email Marketing: Using Gmail or third party mail services to send out email campaigns, newsletters.
