Our services now include support services for all our Google Workspace Customers. Everything you need to know below:
Our Premium Support Services Include
What are the benefits of Premium Support?
Investing in support means investing in your business's success in the following ways:
- Creating & Deleting accounts
- Renaming accounts
- Suspending accounts
- Changing passwords
- Adding aliases
- Manage groups/mailing lists
- Create shared mailboxes
- Managing domains and DNS configuration (hosted by BusinessCom or 3rd party host)
- Trouble shooting for non-delivery of emails
- Implementation of 2-step verification and other advanced security settings
- Mobile device management
- Recovery of data (where possible)
- Event log investigation
- Assistance in configuring 3rd party applications integration with Google Workspace
- Merging data from user accounts before deletion
- Implementing best practice security configurations
- Consultation if suspicious behavior is detected
Workdays: 07:00 to 21:00 (20min - 1 Hour Response Rate)
Weekends & Holidays: 08:00 to 16:00 (1+ Hours Response Rate)
Weekends & Holidays: 08:00 to 16:00 (1+ Hours Response Rate)
Premium Support for ALL
Our Support Model will Guarantee Business Continuity!
- Proactive monitoring and alerting for system health.
- Training and educational resources for your team.
- Peace of mind and reduced downtime risks.
- Expert assistance for swift issue resolution.
- Enhanced productivity with minimal disruptions.
- Tailored solutions to meet specific business needs.
- Robust data security and mobile device management