How to engage with BusinessCom
When in doubt...
To make sure you have the most seamless experience follow the above directions and when in doubt reach out to customercare@businesscom.africa and we'll direct your requests

For more info on our support packages for security, email signature management, and more click below
We are committed to providing top tier support to avoid any disruptions. As such we have developed several channels to resolve any issues, needs or queries you have about Google Workspace or BusinessCom as fast as possible.

Check our support system out below:
We are here to help!
Below are a list of issues and corresponding support channels to help you get the fastest resolution to any challenge you are facing. 

If you are unsure of which contact channel is required, reach out to Customer Care at customercare@businesscom.africa and we will route your inquiry to the appropriate department.

 
For Sales Support reach out to Sales@businesscom.africa 
Our sales team can swiftly address any issues around:
  • Contracts, license upgrades or additional services like
    • Paid support
    • Security packages
    • Academy programs
    • Domain hosting
    • Website hosting
For Accounts Support reach out to accounts@businesscom.africa 
Our Accounts department can help resolve:
  • Invoice inquiries
  • E-tims related matters
  • ETR related matters
  • Withholding tax
  • Inquiries regarding payment term
Check out this guide to our Standard Accounting Procedures
For Tech Support reach out to support@businesscom.africa 
Our Tech Support team will assist with all technical matters
  • Change of passwords
  • Adding new users
  • Renaming existing accounts
For all things Academy reach out to academy@businesscom.africa our team will help you out
  • Choose your Academy Program
  • Book sessions
  • Collect certificates